DATA PRIVACY NOTICE

We take your privacy very seriously and we ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint.

Who we are

Video-Tek.co.uk collects, uses and is responsible for certain personal data about you. When we do so we are required to comply with data protection regulation and we are responsible as a data controller of that personal data for the purposes of those laws.

The personal data we collect and use

In the course of providing our service to you we may collect the following personal data when you provide it to us:

contact information

Information collected from other sources

We do not obtain personal data from other sources in the course of providing you with a service.

How we use your personal data

We only collect contact information in order we can provide you with a service.

Marketing

We do not carry out any direct marketing.

How long your personal data will be kept

We do not hold your personal data

Transfer of your information out of the EEA

We do not hold your personal data and therefore it will not transferred outside of the European Economic Area or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

Your rights

You have legal rights under data protection regulation in relation to your personal data. These are set out under the below headings:

To access personal data
To correct / erase personal data
To restrict how we use personal data
To object to how we use personal data
To ask us to transfer personal data to another organisation
To object to automated decisions

To find out more about how we use personal data We aim to respond to all valid requests within one month. It may however take us longer if the request is particularly complicated or you have made several requests. We will always let you know if we think a response will take longer than one month. To speed up our response, we may ask you to provide more detail about what you want to receive or are concerned about.

To access personal data To rectify / erase personal data

You can ask that we erase your personal data if you think we no longer need to use it for the purpose we collected it from you.

You can contact us for more information

If you would like to exercise any of the above rights, please:

If you are not satisfied with the level of information provided in this privacy notice, you can ask us about what personal data we have about you, what we use your information for, who we disclose your information to, whether we transfer it abroad, how we protect it, how long we keep it for, what rights you have, how you can make a complaint, where we got your data from and whether we have carried out any automated decision making using your personal data.
You can also ask that we erase your personal data if you have either withdrawn your consent to us using your information (if we originally asked for your consent to use your information), or exercised your right to object to further legitimate use of your information, or where we have used it unlawfully or where we are subject to a legal obligation to erase your personal data.
You can ask that we rectify any information about you which is incorrect. We will be happy to rectify such information but would need to verify the accuracy of the information first.
You can ask us to confirm whether or not we have and are using your personal data. You can also ask to get a copy of your personal data from us and for information on how we process it.
We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are otherwise legally entitled to deal with the request in a different way.
We will not ask for a fee, unless we think your request is unfounded, repetitive or excessive. Where a fee is necessary, we will inform you before proceeding with your request.

email or write to our Data Protection Officer at enquiries@video-tek.co.uk or
Video-tek, 2 The Causeway, Downend, Fareham, Hampshire PO16 7RN;
let us have enough information to identify you, e.g. name, address;
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
let us know the information to which your request relates.

Our supervisory authority

If you are not happy with the way we are handling your information, you have a right to lodge a complaint with the Information Commissioners Office. It has enforcement powers and can investigate compliance with data protection regulation (www.ico.org.uk).

We ask that you please attempt to resolve any issues with us before the ICO.

How to contact us

Please contact our Data Protection Officer if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact our Data Protection Officer, please send an email to enquiries@video-tek.co.uk or write to: –

Video-tek

2 The Causeway, Downend, Fareham, Hampshire PO16 8RN